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FAQs About Your Order
FAQs About Our Coffee
FAQs About Your Order
How long until I receive my order?

Our coffee and our merch ship seperately.

For coffee:
Each order is unique and shipping package and method is based on what is best for the package. In general:
If you order 1 (12oz) package it ships via USPS 1st class
If you order 2-8 packages it ships via USPS Priority Mail (flat rate or regional)
If you order 9+ packages it will ship via UPS ground

The order to ship time is generally for merch or coffee is 3-5 business days.
Ship to delivery is generally 1-5 business days.

The result is fresh roasted coffee arriving to your door right at the peak of flavor!

Reminder, our coffee and our merch ship seperately! 

Do you offer expedited shipping?
We do not offer expedited shipping at this time. We promise our coffee is worth the wait!
Can I change my address after ordering?
Yes, you can change the shipping address on your order BUT within a very small window of time after it is placed. We process orders frequently to ensure that they are shipped out as quickly as possible, so we cannot guarantee that changes to orders will be able to be made after an order is placed. If you need to change the shipping address on your order, please contact us as soon as possible with your order number. We will do our best to make the change or to stop the order from being shipped.

As our beans are roasted the moment you order, the window of time to make any changes is small. If we are unable to change and ship to the address you originally provided, we will be unable to refund you for your error. We appreciate your understanding and cooperation.
Something is wrong with my order, what do I do?
If you receive your order and it is incorrect or you have any issues, please reach out to us ASAP and we will get it fixed. 

Email - Abbotcoffeeco@gmail.com
How long until I receive my order?

Our coffee and our merch ship seperately.

For coffee:
Each order is unique and shipping package and method is based on what is best for the package. In general:
If you order 1 (12oz) package it ships via USPS 1st class
If you order 2-8 packages it ships via USPS Priority Mail (flat rate or regional)
If you order 9+ packages it will ship via UPS ground

The order to ship time is generally for merch or coffee is 3-5 business days.
Ship to delivery is generally 1-5 business days.

The result is fresh roasted coffee arriving to your door right at the peak of flavor!

Reminder, our coffee and our merch ship seperately! 

Do you offer expedited shipping?
We do not offer expedited shipping at this time. We promise our coffee is worth the wait!
Can I change my address after ordering?
Yes, you can change the shipping address on your order BUT within a very small window of time after it is placed. We process orders frequently to ensure that they are shipped out as quickly as possible, so we cannot guarantee that changes to orders will be able to be made after an order is placed. If you need to change the shipping address on your order, please contact us as soon as possible with your order number. We will do our best to make the change or to stop the order from being shipped.

As our beans are roasted the moment you order, the window of time to make any changes is small. If we are unable to change and ship to the address you originally provided, we will be unable to refund you for your error. We appreciate your understanding and cooperation.
Something is wrong with my order, what do I do?
If you receive your order and it is incorrect or you have any issues, please reach out to us ASAP and we will get it fixed. 

Email - Abbotcoffeeco@gmail.com
Are there flavors added to your coffee?
We do not add any artificial flavors to our coffee, all you'll find is fresh roasted organic coffee beans. Anytime we mention a flavor it is what is known as a tasting note. These are simply a way to describe the different flavors that you may or may not taste in your cup. Brightness, sweetness, and body are just a few of the many flavors that can be found in coffee. If you don't taste dark chocolate or brown sugar in your cup, don't be alarmed. Flavor is subjective and what you taste will depend on your individual taste buds.

We encourage you to sample each coffee and keep track of your own tasting notes in the Abbot Journal. As the seasons change, the flavor profiles can as well. Check out the coffee listings under 'Tasting Notes' for the most up to date information.
Is your coffee Organic and what does that mean?
We are proud to only sell Organic Coffee! The U.S. Department of Agriculture (USDA) has strict guidelines for what can be labeled as "organic." These guidelines cover everything from soil quality to animal raising practices to pest control. Organic producers must use natural substances and physical, mechanical, or biologically based farming methods to the fullest extent possible.

Coffee can only be labeled as organic if it has been produced and processed in accordance with these guidelines. This means that the coffee beans must be grown in soil that has been free of synthetic fertilizers and pesticides for at least three years. The coffee must also be processed without the use of synthetic chemicals.

Organic coffee is often more expensive than non-organic coffee, but there are many reasons why people choose to buy it. Organic coffee is often seen as being healthier, and it is also believed to be better for the environment. If you are looking for a healthy and sustainable coffee option, organic coffee is the choice.
What is direct trade coffee? Is it fair trade certified?
We do firmly believe in only sourcing ethically traded products that pass on the benefits to the farmer.

Direct trade coffee means the coffee is purchased directly from the farmer or cooperative that grew it. Because of this, there are no middlemen involved, which can help to ensure that the farmers receive a fair price for their coffee. 

While some of our coffees are from FairTrade certified farms, the rest are direct trade with the farmer. FairTrade generally benefits the Roaster/Retailer at the expense of the farmer. 

Please check out the Organic farm drop down info on each coffee page to learn more! 
What is the best way to store my coffee?

Store the coffee in a cool, dark place. The ideal temperature for storing coffee is between 50 and 60 degrees Fahrenheit.
Avoid storing the coffee in the refrigerator or freezer. The cold temperatures can cause the coffee to lose its flavor.
If storing for a long time use an airtight container. This will help to prevent the coffee from absorbing moisture, which can also cause it to lose its flavor.
Grind the coffee beans just before brewing. This will help to ensure that the coffee has the freshest flavor.
How do I make a perfect cup of coffee?
The perfect cup of coffee is a matter of personal preference, but there are a few things that you can do to make your coffee taste better.
  • Use fresh water, filtered or spring water is awesome.
  • Use good quality coffee beans that are freshly roasted (we roast them the day you order!)
  • Grind the coffee beans just before brewing for the best flavor (check out our coffee grinder suggestions here)
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